Meeting needs. Finding solutions. Demonstrating heart. That’s what CCMC is all about! So it comes as no surprise that two CCMC community managers were recently recognized by the Arizona Association of Community Managers (AACM) at the Guiding Excellence in Management (GEM) Awards ceremony. Designed to highlight the individual efforts of CAAM®-certified managers, GEM Award winners and nominees represent the high standards of both their company and the communities they serve. “CCMC is delighted to have our managers recognized in this way,” explains division president Delores Ferguson, “They represent our firm’s commitment to excellence and our collective purpose of creating experiences that connect people.”
This year, AACM’s “Manager of the Year” GEM was awarded to Bill Overton. Bill joined CCMC in 2002. As the community manager for the exclusive golf community of Desert Mountain in Carefree, Arizona, Bill is always looking for new ways to enhance service and improve amenities. So three years ago, when his homeowners presented the idea of constructing 15 miles of private hiking trails throughout the association’s common area, he agreed to investigate. This month, five different trails of varying degrees of difficulty, all interlinked to one central trail spine, opened for the enjoyment of 2,000+ residents and their guests. No small feat, considering nearly $420,000 in private donations needed to be raised to complete the project. Ultimately, this new amenity will help attract new members and increase community value. “Everyone doing their respective jobs well along the way leads to this type of team success. Our team has made an achievement like this possible for Desert Mountain. In my mind, I am just accepting this award on behalf of the entire team. Thank you for everything you do to make CCMC the greatest management company in the industry, and for helping the onsite Desert Mountain Team effectively serve the Desert Mountain Community,” says Bill.
This year, CCMC also took home the AACM “Humanitarian of the Year” GEM. This GEM was awarded to Marsha Hove, who joined the CCMC team in 2009. She currently serves as the community manager for Aviano in Phoenix. Under her leadership, the Aviano community has hosted an annual fundraising event called The Baehr Challenge for the past three years. Designed to build awareness of the importance of physical fitness as a treatment for those suffering from Parkinson’s Disease, this event includes a silent auction, entertainment and 5K obstacle course. Monies raised are donated to the Michael J. Fox Foundation. Marsha has successfully rallied residents, team members and community partners to volunteer their time, participate in the event, and support this important cause. In 2013, approximately $11,000 was raised by 375 participants. This year, participation jumped to 500 and donations increased to $15,000. Bill Overton explained it best when he said, “It was a huge honor to stand with Marsha Hove and represent CCMC yesterday, as GEM Award winners. Major kudos to Marsha, who has grown so much in her time with CCMC and has blossomed into an exceptional manager, public speaker, and leader.”
Congratulations to our CCMC GEMs!