CCMC Selected to Provide Management Services to Sterling Ranch

CCMC will provide community management services to the “most remarkable new home master-planned community in Southwest Denver.” Douglas County’s Sterling Ranch will include nine unique villages surrounding an amenity-rich town center and will grow to 12,000 homes.

The community offers spectacular views of the mountains and southern foothills and is adorned with authentic Colorado architecture dedicated to mindful, sustainable resources and forward-thinking technologies. Focused on pedestrians, Sterling Ranch will feature 30 miles of trails, prolific open space and access to two state and three regional parks.

CCMC’s relationship with the development team behind Sterling Ranch began six years ago with an introduction by Todd Davidson. Vice president Gary Debus, who had a pre-existing connection with the principals, helped rekindle the relationship and reintroduced them to CCMC.

“This partnership with Sterling Ranch is a win for both the community and CCMC,” said Western Division president Delores Ferguson. “Years after our first discussions with the Sterling Ranch team, this relationship has become a reality, which is a testament to CCMC’s commitment to developing connections throughout the areas we serve. Sterling Ranch and its residents will make a fantastic addition to our growing portfolio of Colorado communities.”

Transition activities and the search for a community manager will begin immediately. Accounting support begins June 1.

Click here to learn more about Sterling Ranch.

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CCMC Opens New Market Office in Northern Utah

CCMC expands our presence in the northern Utah market with the addition of a new office in Draper, about 20 minutes south of Salt Lake City. Located in a shared workspace environment, the new office currently houses vice president Chris DeLong and two portfolio managers.

“Residential development here is just going through the roof,” Chris said of the Utah region. “They say this place is going to double in size in the next 20 years; I’ll be shocked if it takes that long.”

Having an office presence in the area helps connect our team with current and potential clients, Chris said. In the short time since relocating, he’s been able to begin developing relationships with several developers and demonstrating the value of partnering with CCMC for community management services.

“The Suncrest and Daybreak teams have created a strong CCMC presence here locally, especially with showcasing our culture and commitment to the surrounding community,” Chris said. “They’ve educated developers on our own brand of community management, which is much more than collecting assessments and community standards. We’ve become strategic partners helping build communities through our steadfast commitment to first-class and innovative customer service.”

The new office is located at 13894 S. Bangerter Parkway, Ste. 200, Draper Utah, 84020. The phone number is 801-679-2250.

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Garrett Roberts, Kathryn Pangus Receive Awards from CAI

Two CCMC team members at Providence in Las Vegas recently received top awards from the Nevada Chapter of the Community Associations Institute. Garrett Roberts, facilities director, was recognized as the Certified Manager of Community Associations (CMCA) of the year, while assistant community manager Kathryn Pangus was named Association Management Specialist (AMS) of the Year.

Kathryn joined the Providence team in October 2012, while Garrett came on board in February 2014.

“Having two team members recognized with such a notable achievement is remarkable,” said division president Tony Ledvina. “Both Kathryn and Garrett exemplify the level of service CCMC provides to communities such as Providence, and these awards are much-deserved for each of them.”

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Practical Tips for Conducting Common Area Transfers

During the early phases of a community, the developer Board and management company will find themselves in position to complete a common area transfer. This might entail open-space landscape or townhome-style buildings with association-provided maintenance.

Ron Stephens
Community Manager | Viridian

Ron Stephens, community manager at Viridian in the Dallas area, shared the following tips he’s learned through more than decade of partnering with developers on common area acceptance initiatives.

  • Adopt a common area transfer policy. After reviewing your governing documents, put in place a policy that describes your expectations of the process. It is also a good idea to include a threshold for when a third-party inspection of the common area will be required.
  • Assemble the right team. Along with representatives of the developer, the builder and CCMC, consider including a third-party inspector and members of your irrigation and maintenance teams. Everyone is going to have a different set of eyes.
  • Conduct a thorough inspection before signing transfer approval. Once the paperwork is signed, you have assumed responsibility for the area and any concerns that might be discovered. Warranty issues will be covered, but you could find yourself holding the bill for other problems.
  • Create an inspection checklist. This will provide you a guide for your inspection and allow you to ensure all your bases are covered before signing the acceptance forms.
  • Consider completing a pre-walk with members of your team prior to the final walk. This will save everyone time, as you’re able to prepare a list of necessary corrections before everyone prepares for the final inspection.
  • If accepting transfer of physical building construction, leave a space between what you accept and where work is ongoing. As construction continues on adjacent buildings, there’s potential for the landscape or irrigation to be damaged. If you’ve already accepted responsibility, this becomes your issue to deal with.
  • If you’re unsure of the situation or have questions, secure a third-party perspective. There’s no harm in calling an outside source to provide an additional recommendation.

CCMC is proud of our collaboration with developer partners. If you have questions regarding common area transfers, please contact your local community manager or vice president.

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CCMC Named ‘Company to Watch’ in 2018

AZRE, a branch of the AZ Big Media organization, recently released its list of the “40 Companies to Watch in 2018,” and we’re honored they chose to highlight CCMC.

“2017 proved to be a strong year for our company, our team and our clients,” said CEO D. J. Cole. “Our steadfast focus on our vision of providing the highest-quality service to the communities we serve, coupled with the passionate pursuit of our purpose to create experiences that connect people, has yielded positive results. We look forward to the opportunities the coming year will bring.”

Residents in more than 200 communities across 11 states enjoyed CCMC’s signature lifestyle programming and management services and our team grew to more than 800 employees last year.

Here’s what AZRE had to say:

“From pre-development consulting to full-service community management, CCMC’s steadfast commitment to creating experiences that connect people has produced remarkable results. The company has grown to more than 800 employees, who serve more than 200 of the nation’s most successful master-planned communities including Desert Mountain, Grayhawk and Power Ranch. Indeed, half of Ranking Arizona’s top ten master-planned communities are managed by CCMC.”

View the full list of “40 Companies to Watch in 2018.”

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CCMC Providing Pre-Development Consulting to Toll Brothers’ Montane

Our relationship with Toll Brothers, established over the past several years, continues to grow as CCMC will provide pre-development consulting to Montane in Castle Rock, Colorado. CCMC currently provides management services to the following Toll Brothers communities in Colorado: Kechter Farm, McKay Shores and The Preserve at McKay Shores; plus these Arizona communities: Aviano and The Villages at Aviano. Additionally, in 2016, we also began providing pre-development consulting services for Toll’s Prasada project, which is located in Surprise, Arizona.

Montane is envisioned as a mixed-demographic community, with one half designated as active adult and the other targeted to families. The neighborhood will grow to 1,200 units on 700 acres and feature two clubhouses, pools and walking trails. The community is expected to come online in fall 2019.

“Many thanks to vice president Denise Hogenes and her efforts to continually cultivate our relationship with Toll Brothers in this area,” said division president Delores Ferguson. “The vision for Montane exemplifies CCMC’s purpose of creating experiences that connect people; we look forward to working with Toll Brothers to bring their vision to life at this community and making Montane feel like home for its residents.”

Known for innovative and luxurious designs, Toll Brothers is building new homes in the country’s most desirable locations. Toll Brothers offers a long list of personalization opportunities that have become the company’s hallmark. To learn more, click here.

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CCMC Names Sara Huff Vice President, Central Division

CCMC is pleased to welcome Sara Huff to our leadership team. With more than 15 years of professional experience, Sara brings her extensive knowledge base and stellar reputation to CCMC. In her new role as vice president, she will work closely with Andy Babbitt and Jeff Girardeau to share her talents for community leadership and operational excellence with our growing list of clients and team members throughout the Texas Hill Country. “Sara’s impressive background, coupled with her exceptional reputation in Austin, makes her the perfect fit for CCMC,” explains central division president Todd Davidson. “We are thrilled to welcome her to our leadership team.”

Originally from Houston, Sara earned her bachelor degree from Texas Tech University. Most recently served as general manager for another management company, leading a team of eight portfolio managers. Her ability to streamline process and create efficiencies, all while improving service, set her apart. Her previous roles include director of community development and senior community manager. Sara began her career as a customer service representative for the Houston Symphony and sites this experience as the foundation of her service-orientation. She is recognized as a Professional Community Association Manager (PCAM), Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS). For the past decade, Sara has been actively involved with the Community Associations Institute, Austin Chapter and will serve as board president this year. Her personal mantra is, “Do good and do not stop.”

“Joining the CCMC team means delivering on our core values of leadership, service and innovation,” says Sara. “I look forward to partnering with Jeff and Andy as we equip and empower our team members to create the CCMC experience for the communities we serve in Central Texas. I look forward to developing strong relationships with each team member and client and discovering how we can help them overcome challenges and achieve their goals.”

Sara has been married for 13 years to her husband Carter, an executive sous chef at the University of Texas. They have one six-year old daughter, Iris, and a houseful of pets. Their family enjoys living in the “Live Music Capital of the World” and attends many concerts and music festivals. They also enjoy traveling to historic sites and museums. In her personal time, Sara loves literature and reads every chance she gets.

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CCMC to Provide District Management Services to Leyden Rock Metropolitan District

CCMC’s presence in Colorado continues to grow. In 2018, we will begin providing district management services to the Leyden Rock Metropolitan District in Arvada. The Leyden Rock community was created with active families in mind, and more than 60 percent of the community is open space. Amenities include 17 miles of trails, neighborhood parks, a pool and a clubhouse. The community will build out to 1,500 homes.

The Metropolitan District functions similarly to a community association, as a board of directors governs daily operations to manage certain aspects of the community. The state of Colorado permits these organizations as a means to finance community planning and manage critical infrastructure, such as streets and certain utilities.

“We’re excited to expand our services in Colorado with this addition,” said division president Delores Ferguson. “A special thank you to vice president Denise Hogenes, whose work to develop strong relationships with our partners in Colorado led to this recommendation. Denise and the entire Colorado team have gone above and beyond to ensure each of our communities in the region feel like home.”

District management services begin in January. The search for a manager will begin immediately.

Leyden Rock is a project of E5X Management, based in Englewood, Colorado. The company’s portfolio includes projects of varying scopes and sizes. Click here to learn more.

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CCMC Providing Pre-Development Consulting to Waterwheel

Through the past four years, CCMC has developed a relationship with Lennar Homes. We’re pleased to announce a new chapter in that partnership for 2018, as CCMC will provide pre-development consulting services Waterwheel, a new Lennar community in San Antonio.

“Expanding our relationship with Lennar Homes and our presence in San Antonio is exciting,” said division president Todd Davidson. “Vice presidents Andy Babbitt and Jeff Girardeau have done an outstanding job cultivating this relationship, and their efforts have allowed us to develop a true partnership with this client.”

Waterwheel is envisioned as a 1,200-unit community with the first residents expected to arrive in January 2019. Plans are in place for management services to begin in April 2018, with a lifestyle director being hired in June. Placement of an on-site community manager is expected in early 2020.

CCMC and Lennar began our relationship in 2014 in Colorado and expanded it to Texas in 2016. CCMC provided pre-development consulting services to Hidden Trails, also in San Antonio, and transitioned that community to management services in February.

One of America’s leading homebuilders, Lennar helps families move into the next stage of their lives and into new homes. Building in some of the nation’s most desirable cities, Lennar designs homes for all type of families in all stages of life. To learn more, click here.   

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CCMC to Provide Pre-Development Consulting to Desert Mountain Parcel 19

CCMC’s newest pre-consulting partnership extends a three-decade presence in the Desert Mountain Community. M3 Companies, which is developing Desert Mountain Parcel 19, has selected CCMC for consulting services. This sub-association is planned to be an exclusive 190-residence community with an 18-hole, short-range golf course and clubhouse.

“We have had the privilege of serving Desert Mountain for more than 30 years,” said division president Delores Ferguson. “The addition of Parcel 19 marks the beginning of a new relationship with M3 Companies and a continuation of our involvement in the community.”

M3 Companies develops American ranch properties and other new-home communities throughout the Western United States. They focus on developing neighborhoods for all generations by designing homes to suit every lifestyle and enhance the human experience. Learn more about M3 Companies.

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