Finalists Announced for Dallas Builders Association’s McSAM Awards

The Dallas Builders Association recently announced finalists for its annual McSAM Awards, which include several nominations for communities served by CCMC, including Heartand, Trinity Fall, Wildridge and Windsong Ranch. The McSAM Awards, created in 1979, recognize sales and marketing experience among builders, developers and associates who have made a significant and creative contribution to the community.

Award winners will be announced at the McSAM Awards Banquet on April 14. CCMC team members and partners named as finalists include:

  • Lifestyle Director of the Year: Bonita Plested (Heartland) and Jeremy Mayes (Wildridge)
  • Best Lifestyle Annual Program: Windsong Ranch, Heartland and Wildridge
  • Best Special Event/Promotion: Trinity Falls
  • And more.

“Recognition as finalists in such a wide and diverse range of categories alone is a great accomplishment for our Dallas-area communities,” said Central Division president Andy Babbitt. “No matter what happens April 14, I’m proud of the efforts of our teams and our partners to provide the highest-quality service and to create experiences that connect people in each community we serve.”

View a complete list of nominees here.

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Hill Country Retreat’s Clay Hadick Named Outstanding Homeowner Leader

Each year, the Community Associations Institute selects Outstanding Community Leaders from a field of more than 2 million homeowner volunteers serving on their community’s Board or committees. We’re proud to announce Clay Hadick, a Board member at Hill Country Retreat in San Antonio, as one of this year’s recipients.

Nominated by their community association peers, colleagues and community managers, award recipients exemplify service to their communities. CAI received more than 150 nominations for this year’s recognition. Clay has served on the Hill Country Retreat Board of Directors, where he serves as vice president, for more than two years and has played an integral part in ensuring the community’s continued success.

During Clay’s time on the Board, the community’s reserve fund increased from $480,000 to $1.2 million and the community received back-to-back honors as recipient and runner-up of the Community of the Year award from the San Antonio Chapter of the Community Associations Institute. In addition to serving on the Board, Clay is also active as a resident in the community, participating in a number of community clubs, including Veterans, Brew Crew, men’s softball and pickleball.

Outside of his role on the Board, Clay co-founded and served as chair of the NW 151 Annexation Group, which advocated for the residents of the Alamo Ranch Property Owners Association to vote to be annexed into the city of San Antonio or to remain as unincorporated Bexar County. This effort ultimately saved homeowners more than $1,000 annually in average city taxes.

“A collaborative spirit and shared vision are critical to developing a successful partnership between CCMC and the Boards we serve,” said Neil Bresnahan, Hill Country Retreat community manager. “Clay represents these values to the highest degree. His commitment to our community and to ensuring we maintain the best quality of life possible for our residents has helped position us for continued success now and in the future. I am grateful for his service to Hill Country Retreat and excited for him to receive much-deserved recognition on a national level.”

Click here to read more about CAI’s Outstanding Homeowner Leader awards.

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Three CCMC Communities Rank Among 55places.com’s Best Selling of 2018

55places.com, a real estate-focused website for active adult communities, recently released its list of the Top 50 Best-Selling Active Adult Communities for 2018, and we’re proud to announce three CCMC communities were featured.

Frisco Lakes in Frisco, Texas, ranked 21st, while Hill Country Retreat in San Antonio and Province in Maricopa, Arizona, placed 36th and 37th, respectively. 55places.com bases its rankings on sales through its website from March 1, 2017, through Feb. 28, 2018; the list is not indicative of total home sales.

“We’re always elated to see the communities we serve recognized as top destinations,” said CEO D. J. Cole. “Each of these three communities has excelled at creating experiences specifically for their active adult residents. With first-class amenities and a wide variety of classes, clubs, events and activities, each of the three represents our purpose of building community by bringing people together in the neighborhoods where they live and the offices where we work.”

Read more about 55places.com’s Top 50 list.

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Stillwater Ranch Named San Antonio Community of the Year

For the second year in a row, two CCMC communities received Community of the Year recognition by the San Antonio chapter of the Community Association Institute. Stillwater Ranch earned top honors, while Hill Country Retreat was named runner-up. Last year, the two communities finished in the opposite spots, with Hill Country Retreat edging out the victory.

“Having two of our communities recognized as the top in the San Antonio area two years in a row is a remarkable feat and a testament to the work of the team members to create experiences that connect people,” said vice president Andy Babbitt. “The fact the two communities switched places in the voting this year also creates a friendly competition among our team to see who will find themselves on top next year.” 

Under the leadership of community manager Brenda Tate, Stillwater Ranch has earned a reputation as a top community in San Antonio. The community offers an array of amenities suited to residents and families of all ages, as well as a vibrant lifestyle program.

Hill Country Retreat offers luxury lifestyle for an active-adult audience. Community manager Neil Bresnahan and his team provide an abundance of opportunities to residents in the community, with more than 100 clubs meeting regularly.

In addition to Stillwater Ranch and Hill Country Retreat, two other CCMC communities – Valley Ranch San Antonio and Alamo Ranch – were also finalists for Community of the Year.

Click here to congratulate Stillwater Ranch on being named Community of the Year.

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Keys to Keeping Aging Communities Feeling Vibrant, Fresh

The allure of new construction and modern amenities help propel home sales in developing communities. But what happens a decade or two down the road when the community enters a more mature chapter of its lifecycle? What steps can you take to ensure your community remains relevant and desirable?

To answer these questions, we recently invited community managers and Board Presidents to share their experience and ideas on the matter. Their tips and insights are summarized below.

  • Evaluate key amenities – including community centers and landscaping – on an ongoing basis, and invest money as necessary to ensure their aesthetic and functional integrity is maintained.
  • Consider updating or modernizing association policies on issues such as house paint colors and other design modifications. As time passes and trends change, be sure you’re accommodating the needs and desires of your homeowners.
  • Continue fostering a true sense of community in the neighborhood. Word-of-mouth is a major marketing tool, and your residents can be your best salespeople. By ensuring they remain active and engaged in events, programming and community operations, you ensure you have a knowledgeable and happy base for sharing positivity.
  • Use your residents as a resource. Involve them in community operations through committees, town hall meetings or community surveys designed to gather input and better understand their interests and ideas.
  • Bring in an outside perspective. Partner with local entities that have a vested interest in the community – schools, public services, local businesses, etc. – and use these resources to gauge perceptions of your community outside the neighborhood.
  • Be open to change. As demographics of the community adjust, you need to adapt and be prepared to address their requests, whether that’s a change in meeting times or the addition of a new amenity, such as a pickleball court.
  • Prepare a communications strategy. When deciding on improvements, ensure your community communications are sharing the positive news and benefits with residents. This process continues as the project begins and, especially, when it’s completed. Ensure residents are fully informed at each stage of the process.
  • Focus on the intangibles. Often, a community can compete on elements beyond amenities, such as proximity to schools and shopping and level of assessments. Find ways to play to these strengths, such as partnering with parent-teacher organizations for events and programs and demonstrating the value of the homeowners’ assessments.

Through partnerships with CCMC, communities benefit from the open sharing of information, best practices and resources, empowering Boards and management team of each community to succeed. With age comes experience, and with more than 40 years serving community associations across the country, CCMC is well-equipped and prepared to help communities throughout the complete community lifecycle.

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CCMC Communities Featured on RCLCO’s Top 50 List

RCLCO Real Estate Advisors recently released its list of the 2017 Top-Selling Master-Planned Communities, and seven CCMC-managed communities were included.

This news follows a similar list released from John Burns Real Estate Company. John Burns’ list featured six of the communities CCMC serves.

“The RCLCO list affirms that we are privileged to serve some of the country’s most successful communities,” said CEO D. J. Cole. “Appearing on both of these lists is truly an honor and source of pride for these communities, their residents and CCMC.”

RCLCO’s list included:

  • Inspirada | Las Vegas, NV (No. 8)
  • Daybreak | South Jordan, UT (No. 19)
  • Vistancia | Peoria, AZ (No. 20)
  • Cadence | Las Vegas, NV (No. 22)
  • Leyden Rock | Arvada, CO (No. 23)
  • Estrella | Goodyear, AZ | (No. 30)
  • Mountain’s Edge | Las Vegas, NV (No. 40)

“Congratulations to all our top-selling communities and thank you to our teams in these – and all our other – communities, who continue to work tirelessly creating experiences that connect people and ensuring their neighborhoods feel like home for current and potential homeowners,” D. J. added.

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Six CCMC Communities Among Top-Selling of 2017

CCMC communities are well represented on John Burns Real Estate Consulting’s list of the Top 50 Master-Planned Communities of 2017. The annual list is based on number of volume of new home sales.

This year’s list saw strong gains in the Phoenix and Las Vegas areas, both of which are among CCMC’s key markets. Developers and builders in these regions have reported improved demand across the full spectrum of buyer types, according to John Burns.

CCMC communities appearing on the 2017 list include:

  • Inspirada | Las Vegas, NV (No. 8)
  • Daybreak | South Jordan, UT (No. 20)
  • Vistancia | Peoria, AZ (No. 21)
  • Cadence | Las Vegas, NV (No. 23)
  • Estrella | Goodyear, AZ | (No. 30)
  • Mountain’s Edge | Las Vegas, NV (No. 41)

“Having the privilege to serve six of the fastest-growing master-planned communities in the country is an honor for CCMC and our local teams,” said CEO D. J. Cole. “I believe it’s also a testament to our ability to build community and create experience that connect people. When considering purchasing a home, buyers are looking at more than location; they’re seeking neighborhood connections, quality amenities, service and pride of ownership. They want to ensure their new community feels like home.”

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Anthem Ranch, BackCountry Honored with CAI Awards

The Rocky Mountain Chapter of the Community Associations Institute recently recognized Anthem Ranch and BackCountry with top awards. Anthem Ranch was named Community of the Year, while BackCountry earned the Outstanding Community Building by an Association prize.

Anthem Ranch captures the essence of Colorado for its active-adult residents. Set in the beautiful mountain landscapes of Broomfield, the community engages residents through a variety of events and programs. The 32,000-square-foot Aspen Lodge, the community’s amenity center, features facilities for swimming, exercising, relaxing and spending quality time with friends and neighbors.

The CCMC team, including 11 full-time and two part-time employees, is led by community manager Sue Santos and work diligently to ensure this community feels like home for each and every resident. Their efforts to connect people have engaged neighbors and transformed residents into a vital force in the association’s governance. Resident committees, clubs and ambassadors are empowered to partner with the team and the board in order to realize their vision for community life. “It’s really this type of teamwork that makes Anthem Ranch such a special community,” explains community manager Sue Santos. “That is why this award is particularly meaningful. It belongs to all the people that make this community tick. This includes our team members, board members and especially all our active resident volunteers.”

BackCountry’s recognition for Outstanding Community Building by an Association also exemplifies the engagement of that community’s on-site team. This award recognizes a community association for outstanding demonstrations of community resourcefulness and enhancement and application of team members’ strengths.

The community’s nomination focused on the BackCountry team’s efforts to bring people together through lifestyle events and activities, engaging with committees and volunteers, and recognizing and partnering with resident entertainers and businesses. The BackCountry team is composed of six full-time and 10 part-time employees, led by community manager Gary Debus.

“To say we’re excited about these honors would be an understatement,” said CCMC vice president Denise Hogenes. “Our team has dedicated themselves to connecting and activating residents. The result of these efforts is a tangible sense of community at both Anthem Ranch and BackCountry. We couldn’t be more proud and thankful to CAI for this recognition.”

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In the Eye of the Storms

 
D.J. Cole

 D. J. Cole, CEO

Between Aug. 25 and Sept. 11, 2017, several of our communities faced unprecedented sequential hurricanes in Texas and Florida. Residents in these communities, as well as CCMC team members who live and serve there, endured personal loss associated with these destructive storms. But, in between the preparation, the waiting, the sheltering and the recovery, something beautiful happened. People connected. Community emerged. As we continue on our quest to “return to normal,” we want to share some of these remarkable stories. We hope they fill you with inspiration, hope and a renewed passion for the spirit of your own community. They have certainly done this for me. 
 
 
 
 
HARVEY
Aug. 25-29
Over a four-day period, slow-moving Hurricane Harvey dumped more than 40 inches of rainfall over eastern Texas. With peak accumulations of 64.58 inches, Harvey is the wettest tropical cyclone on record in the United States. The resulting flooding affected hundreds of thousands of homes, displaced more than 30,000 people and prompted more than 17,000 rescues.
 
The Groves | Houston, Texas
After Hurricane Harvey struck, the residents of The Groves staged a work party. Since The Groves sustained minimal damage, it was determined volunteers would focus their efforts on others who truly needed extra help in the greater Houston area. One resident knew of a group that needed assistance with demo work at nearby Atascocita Shores. After loading up cleaning supplies and tools, The Groves work party set out. Some residents stayed behind to wash loads (upon loads) of laundry from Atascocita neighbors. Others organized a supply drive, collecting food and household necessities for those affected by Harvey. Together, the work party served three different households. Neighbors helping neighbors has built community.
 

Del Webb Sweetgrass | Richmond, Texas

After several days under a mandatory evacuation order, Sweetgrass residents returned home to find that the community fared well through the storm. The surrounding areas, however, were not so fortunate. So, residents decided to spend their Labor Day collecting donations for local neighbors in need. More than 3,000 pounds of food and hygiene items and close to $15,000 were donated. A second fundraiser would bring in an additional $16,000. The food and clothing were distributed through the Helping Hands facility in North Richmond. The money benefited the flood victims of Western Fort Bend County. Neighbors helping neighbors has built community. 

Towne Lake | Cypress, Texas

This boating community did not hesitate to use their watercrafts to assist in rescue efforts. For nearly two weeks, volunteers provided boat rescues, breakfast, lunch and dinner to three surrounding communities. They raised $14,000 selling Houston Strong T-shirts and sent $3,000 worth of cleaning supplies to hard-hit Rockport. The community developer, Caldwell Companies, established a relief fund and donated the first $50,000. Neighbors helping neighbors has built community.
 
Travisso | Leander, Texas

This community organized a food drive for the Central Texas Food Bank. Neighbors joined together to collect 681 pounds of food for donation. Neighbors helping neighbors has built community. 

Devonshire | Forney, Texas
Donation drives were organized for food, clothing, toiletries and other necessities. The community response proved overwhelming, and the Trusted World Center benefited from an entire truckload of goods for those in need. Neighbors helping neighbors has built community.  
 
 
BackCountry | Highlands Ranch, Colorado
The community raised $1,000 for the JJ Watt Foundation during a viewing party for a Denver Broncos game. Neighbors helping neighbors has built community.
 

Wildridge | Oak Point, Texas

This new community of 110 homeowners hosted a fundraiser that raised $1,300. Every penny was donated to the Houston Flood Relief Fund. Neighbors helping neighbors has built community.
 
 
IRMA  
Sept. 11-14
With recorded winds of 185 mph, Hurricane Irma caused more than $100 billion in damage and left more than 10 million Floridians without power. This widespread loss of power significantly impacted cellphone service throughout the state. In the end, Irma claimed the lives of at least 50 Floridians.

Celebration | Celebration, Florida

As forecasting models continued to convey a potential Florida impact, local community leaders at Celebration convened. The emergency action plan was implemented, and an informational flyer was created to provide residents quick access to important phone numbers and websites. Residents quickly responded to a call for volunteers on social media; sandbag lines trickled into the one and two-hour zones. Others offered up cold drinks and cupcakes to those waiting in the long line of vehicles. As dawn ascended on Sept. 11, residents were at the ready to take back their community. While representatives from the community’s managing organizations assessed damage and potential impacts, residents took to the streets and sidewalks to clear debris and offer water and assistance anyway they could. Chainsaws, shovels and brooms were not the only tools used to help assess damage, as residents even utilized drones to give neighbors in search of potential problem spots a bird’s eye view of their roofs. Local students participated in a fundraising campaign for their Houston peers. Neighbors helping neighbors has built community.

Shearwater | St. Augustine, Florida

The community hosted an intense donation drive for clothing, medical supplies, non-perishable food items, diapers, baby supplies, paper towels, cleaning supplies, toiletries and inflatable mattresses. Resident volunteers coordinated efforts with Feeding Northeast Florida. Neighbors helping neighbors has built community.
CCMC has supplemented these remarkable community efforts by providing additional resources to those affected. We have donated $5,000 to a fund that will support affected employees, $5,000 to the Salvation Army for Harvey/Irma relief and $2,500 to the Hurricane Harvey Relief Fund.  Additionally, our employees donated more than $2,000 in gift cards to support their team members.
 
At CCMC, we build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people. These stories of good works are just a few examples of our purpose personified. They are proof that neighbors helping neighbors has built community. Thank you for inviting CCMC to be one link in these connections.
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CCMC Manages Three of the Nation’s Best-Selling Active Adult Communities

What do three of the top 50 best-selling active adult communities in the country have in common? Why, CCMC of course! The team at 55Places.com recently compiled their annual list of top 50 best-selling active adult communities, as demonstrated by the number of sales through 55Places.com between August 1, 2016 and July 31, 2017.

Congratulations to Hill Country Retreat (San Antonio, Texas), Province (Maricopa, AZ) and Frisco Lakes by Dell Webb (Frisco, TX) for making the list. They were ranked as follows:

No. 18: Hill Country Retreat

No. 33: Province

No. 46: Frisco Lakes by Del Webb

Hats off to all of our best-selling active adult communities! We can’t help but notice your CCMC edge. To read the complete list, CLICK HERE.

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