Crossing Paths With Sandra Day O’Connor

Sandra Day O’Connor is not someone I ever imagined meeting. The daughter of an Arizona cattle rancher, she would grow up to become this country’s first female U.S. Supreme Court Justice. Strong and genuine, her career was marked with frankness and common sense; qualities I have a personal affinity for. Her first year in office, she received over 60,000 letters from the public — more than any other justice in history. Never did I imagine that our paths would cross. But recently they did. Where, you ask? Well, to put it bluntly, it was in a very unexpected place. Read more

Posted in Blog | Comments Off

The Quiet Heroes of CCMC

Tod Bean

Funny thing about heroes, they almost never view themselves as such. But at CCMC, I see them everywhere. They are unspoken, unassuming and uninterested in recognition. Take for example Tod Bean, our community manager at SunCrest in Draper, UT. His uncle needed a kidney. He was a match. So he gave him one. No hesitation. No second thoughts. No regrets.

Consider Marie Disney and Maury Ellerbusch from our Shared Services team in Scottsdale, AZ. Always looking for ways to identify and assist homeowners in need, they will stop at nothing to advocate on their behalf and find workable solutions. Marie and Maury do not consider themselves heroes. In their minds, they are simply doing their jobs. Read more

Philip’s Tree

Two months ago, Philip Michael Armstrong was taking a stroll around the University of Nevada, Las Vegas campus. He walked hand-in-hand with his girlfriend, Danylle. Along the way, they happened to pass by a memorial bench. Philip remarked that he would never want such a bench to be constructed in his memory. “I would rather have a tree,” he said. Danylle half-jokingly replied, “Babe, if you die before me, I will get you a memorial tree. I promise.” Little did she know that, one week later, Philip would be dead. He was 19 years old. Unsure how she would fulfill this final promise, Danylle began searching for a way to plant Philip’s tree. It was beginning to seem impossible. Then, she sent one simple email to the CCMC community manager at Mountain’s Edge, Vicky Parris. What happened next? The power of community began to work its magic! Read more

Whatever Happened to Common Courtesy?

Ken Hill, Board President of Red Rock Country Club Homeowners Association

Sometimes it’s important to state the obvious. I recently read an article that did exactly that. It was written by Ken Hill, board president of Red Rock Country Club Homeowners Association. The title? Common Courtesy in a Common Interest Community. What a concept!

In his article, Ken asks why common courtesy is not mentioned in most governing docuements. “Is it because someone omitted the rules and regulations dictating common courtesy among neighbors?” he asks. Not at all! They were left out, he explains, because it was assumed that homeowners would always exercise common courtesy when dealing with neighbors, guests and staff members. So, when did common coutesy go out of style? Read more

Posted in Blog | Comments Off

Who Ever Heard of An Assessment Raffle?

Kristine Nau

Who would ever believe that paying one homeowner’s assessment each quarter could drastically reduce late notices? No community manager in her right mind would try this! Right? Wrong.

Kristine Nau has worked for CCMC since 2005. She is currently our community manager for Spectrum at Val Vista in Gilbert, Arizona. Over the past year, she – like many others – has dedicated an ever-increasing amount of energy to collections and bad debt. Unfortunately, this left little time to focus on the homeowners who are dedicated to their community and pay their assessments promptly. So, this year she decided to try something different. Read more

CCMC Community Hosts Extreme Makeover: Home Edition!

Little Jonah Gomez is battling two blood diseases. The seven-year-old cannot sleep without oxygen. He has been waiting for a bone marrow transplant for years. But Jonah is a fighter. His bright spirit and charming ways have inspired and mobilized an entire community. You see, not long ago Extreme Makeover: Home Edition knocked on Jonah’s door. His mother Jessica answered. She would soon learn that her family, who had been staying with relatives in Taylorsville (Utah), would soon have a new home of their own, designing specifically for Jonah’s needs. She couldn’t hold back the tears. Her family would soon be moving to Daybreak, Utah. She had no idea what an incredible welcome they would receive.    Read more

CCMC Community Award Keeps Husband’s Memory Alive

Linda Miller is a volunteer on Parks & Recreations Committee at Craig Ranch in McKinney, Texas. In 2008, this committee was established to survey the yards in the neighborhoods and determine which home had the most attractive, well-kept and distinguishable yard. That’s right! A committee with one mission: award praise and recognition to deserving residents.

Read more

Boards That Serve

After 38 years in the community association management business, CCMC is often asked what makes some neighborhoods so successful. In times like these, we hear it even more. No matter what the market conditions, our answer is always the same: boards that serve. Read more

From Pool Boy to CEO: Community Management for the Real World

Would you get tips on community association management from a high school drop out? What if the tips came from Bart Park, the 46-year-old CEO of CCMC, a unique firm that manages some of the nation’s most talked-about master-planned communities? No difference: Park, who never finished secondary school, overturns your stereotypes of a corporate CEO and wants to upend every preconceived notion you have about homeowners associations. Read more