Job: Resident Services Coordinator

Title Resident Services Coordinator
Categories Arizona
Location Mesa, AZ
Job Information

CCMC currently has a full-time Resident Services Coordinator position at Cadence in Mesa, AZ!

The Resident Services Coordinator will provide office assistance, membership support and clerical administration for the Cadence Homeowners Association. This position is responsible for ensuring that all callers and visitors are greeted in a friendly and informative manner. The Resident Services Coordinator is multi-faceted and supports the site management team in a variety of duties.

The Resident Services Coordinator will be responsible for answering incoming calls, provide relevant information and directs calls appropriately; notating accurate messages, when required, and direct to appropriate team member; operating and maintaining office equipment; serving as front line administrator for onsite community center; conducting routine inspections of community center, and direct work orders to appropriate parties and notify management; preparing all outgoing mail or packages & uses scales/ postage meters to affix postage; maintaining and purging electronic lot files as required; performing periodic property inspections on behalf of management, assisting owners coordinate resident hosted events, updates calendar and reservation book; maintaining a variety of association documents including welcome information; preparing and mailing all Welcome and Covenants letters to new owners, scheduling and conducting New Owner Orientations; accepting Association payments, scan checks for immediate posting and assist membership with payment options/methods.

The ideal candidate will be able to communicate effectively both orally and in writing; have excellent telephone manner, with a commitment to the highest customer service possible; organized and efficient in work ethic; multi-tasker and self-starter; computer literate with knowledge of Microsoft programs, and other PC-based software; exercise independent judgment in carrying out instructions; flexible and have a stable means of transportation; flexible schedule, and the ability to work after-hours and on weekends at Community Events; experience in homeowner association operations preferred.

Must have the ability to sit or stand for extended periods of time; attend meetings including but not limited to New Owner Orientation, and community events may be required from time to time as requested by the Community Manager; possess a valid driver’s license; personal vehicle required, standard mileage reimbursement provided.

Cadence Homeowners Association is a premier master planned community in Mesa, AZ and offers healthy lifestyle opportunities, multi-generational activities and superior services to homeowners in a comfortable, beautifully maintained desert environment with scenic mountain and valley views. The Cadence master plan is platted for 1,520 single-family units. Lifestyle is an important part of the community, with amenities, a spa and fitness center, and over 30 events annually tailored to a broad range of multi-generational groups.

If you are interested, please email your resume to Randy Ellis at

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