Job: Resident Services Coordinator

Title Resident Services Coordinator
Categories Colorado
Location Thornton, CO
Job Information

CCMC currently has a full-time Resident Services Coordinator position at Heritage Todd Creek in Thornton, CO!

The Resident Services Coordinator will be responsible for answering incoming calls, provide relevant information and directs calls appropriately; notating accurate messages, when required, and direct to appropriate team member; operating and maintaining office equipment; serving as front line administrator for onsite community center; conducting routine inspections of community center, and direct work orders to appropriate parties and notify management; preparing all outgoing mail or packages & uses scales/ postage meters to affix postage; maintaining and purging electronic lot files as required; performing periodic property inspections on behalf of management, assisting owners coordinate resident hosted events, updates calendar and reservation book; maintaining a variety of association documents including welcome information; preparing and mailing all Welcome and Covenants letters to new owners, scheduling and conducting New Owner Orientations; accepting Association payments, scan checks for immediate posting and assist membership with payment options/methods.

The ideal candidate will be able to communicate effectively both orally and in writing; have excellent telephone manner, with a commitment to the highest customer service possible; organized and efficient in work ethic; multi-tasker and self-starter; computer literate with knowledge of Microsoft programs, and other PC-based software; exercise independent judgment in carrying out instructions; flexible and have a stable means of transportation; flexible schedule, and the ability to work after-hours and on weekends at Community Events; experience in homeowner association operations preferred.

Must have the ability to sit or stand for extended periods of time; attend meetings including but not limited to New Owner Orientation, and community events may be required from time to time as requested by the Community Manager; possess a valid driver’s license; personal vehicle required, standard mileage reimbursement provided.

Heritage Todd Creek is an active adult community with a resort lifestyle. Enjoy a delightful mix of social, leisure and recreational activities at this active adult Community located in the north suburbs of Denver. The various amenities include golf, indoor and outdoor swimming pools, tennis, fitness center and library. Residents can take part in a plethora of activities offered including jazzercise, water aerobics, line dancing, bridge, poker, karaoke, bingo, book clubs and more. The Community offers a 33,000 square-foot award winning clubhouse designed especially for active adults.

If you are interested, please email your resume to Janell Henderson at


Apply Now