Job: Operations Manager

Title Operations Manager
Categories Arizona
Location Gilbert, AZ
Job Information

We currently have a full-time Operations Manager position at Morrison Ranch in Gilbert, AZ!

Working in a highly responsible and confidential manner, the Operations Manager provides support to the Community Manager, Board of Directors, and members of the community. The position requires the ability to multi-task on a variety of levels with the utmost of focus and professionalism. Responsibilities include providing confidential administrative support to Community Manager, drafting and reviewing correspondence, scheduling, screening telephone calls, maintaining records, and writing reports. Will respond to resident inquiries and provide timely information while fulfilling resident information requests, maintain updated and complete Board and committee minute and resolution files, maintain association records, manage all Design Review Submittals and communication with the Board and residents. Will also serve as recording secretary to the Board of Director meetings, preparing agendas and packets, drafting memos, and posting information on community website and bulletin board in a timely manner, and manage the office equipment, telephones and computers, as well as coordinating office supply orders. Will assist in the process of collections, assist with the planning of and attending signature lifestyle events, and other duties as assigned.

Qualified applicants will have a strong ability to communicate effectively both orally and in writing, take meeting minutes, establish and maintain good working relationships with Board, staff, residents, volunteers, and contractors. Extensive knowledge of governing documents, rules and regulations and the ability to communicate these effectively to staff and residents is important. Must maintain confidentiality of closed session material and personnel matters, possess excellent “people” skills, and have a strong ability to multi-task. Strong office skills including word processing/typing skills, filing, and proof-reading are critical components to the success of this job. Must be highly organized with good working knowledge of HOA policies and procedures and the ability to communicate these effectively to staff and residents. Strong computer skills in a Windows environment and the ability to learn and train others in the use of Smartwebs and software products are preferred. Minimum qualifications include 3 years of experience in community association management or equivalent field and must possess a valid AZ Driver’s License and current vehicle liability insurance.

This position is conducted both indoors and outdoors where the employee must sit or stand for long periods of time. Employees may be required to repetitively lift and move up to 40 lbs, and must be able to work longer than an eight-hour day or a forty-hour week, including occasional weekend days and evenings, and must be able to respond to after-hours emergencies as necessary. Education in collections, vendor oversight, landscaping or related fields is preferred.

Having become one of the East Valley’s premiere destinations, Morrison Ranch is a master-planned community unlike any other in the metro-Phoenix area. The look of the community draws upon the areas rural ranch character with groves of trees, wide grass-covered setbacks, and white rail fences. Multiple rows of trees line the streets, sidewalks, parks, and extensive greenbelts, creating a shaded environment for everyone to enjoy. In addition to its seven residential neighborhoods, the Ranch is home to Morrison Town Center and the Business Center. Morrison Ranch Town Center features a variety of shops, grocery stores, restaurants, and a broad range of neighborhood and professional services.

All prospective employees must pass a pre-employment drug screen and background check.

If you are interested in this position, please email Cheryl Miller at

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