Job: Member Services Supervisor

Title Member Services Supervisor
Categories Austin/San Antonio, Texas
Location San Antonio, TX
Job Information

CCMC currently has a full-time Member Services Supervisor position at Hill Country Retreat in San Antonio, TX.

The Member Services Supervisor will be responsible for opening or closing the Community Center, as shifts require. Maintaining and coordinating a flexible work schedule including minor holiday work, evening, and weekend work for all Member Service Associates. In accordance with board-approved policies, this position will administer membership programs including but not limited to, membership directory forms, guest passes, resident stickers, age qualification, trash account services, access control data entry, lease information from owners renting property, and owner contact information.

Other responsibilities include checking in members and guests, recording members’ planned use of the facility in activities registration system, walking the facility to identify residents and guests not checked in, and collecting membership cards to enter the guest card information, login/out and distributing activity equipment and keys, and registering residents for special events and classes in the activities registration system. Candidate will also collect payment at the time of registration and provide receipts, prepare daily bank deposits, including making physical deposits at the bank, and prepare and deliver monthly financial reports to the Shared Services Community Accountant.

Additional tasks include creating photo-id membership cards for new residents meeting eligibility criteria and entering information in the membership database, replenishing business center supplies, making copies, and sending and receiving faxes. Will also maintain the membership filing system in a neat and orderly fashion, file paperwork for all departments, answers phones, greets visitors, and provide information and referrals as necessary in a professional and courteous manner at all times. Other duties and responsibilities may be assigned as required.

Strong computer skills (or ability to learn) in Microsoft Office Package and Active Net, with a history of training and coaching others in software competency is preferred.

Texas hill country’s rolling terrain, majestic trees, and sweeping views make a natural setting for a Del Webb community for active adults age 55 and better. This beautiful area of San Antonio boasts amazing views of wildlife meandering through the lush, natural landscaping of the hills. From the moment you drive past the cascading waterfalls and mature oak trees at the entrance, you will feel like you are entering your own private resort.

The Resort, a 28,000 square foot community center, offers state-of-the-art fitness, an indoor pool with a walking track, and more. Outside you’ll meet neighbors at the pool, on tennis and bocce courts, or along with the network of walking trails winding through vast conservation areas.

If you are interested in this position, email Neil Bresnahan at

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