Job: Member Services Ambassador

Title Member Services Ambassador
Categories Colorado
Location Denver,CO
Job Information

CCMC currently has a part-time Member Services Ambassador position at Sterling Ranch in Denver, CO!   

The Member Services Ambassador is responsible for entry desk operations including membership registration, cash handling for lifestyle, membership and fitness offerings, information dissemination and assisting patrons by phone and in person. Part-time 24 hours a week.

This position will ensure that all visitors are greeted and serviced in a professional manner; greet residents and assist with membership matters including daily registration, facility check-in and customer service; and develop strong working relationships with homeowners and volunteers. They also may rotate to the Information Center to act as an ambassador for the community, sharing the community story and touring the guests through the facility as necessary and open or close the information center as the shift requires.

In addition, they will answer telephones, take messages and direct calls; provide general information and tour guests and residents through facilities; assist with registration for Lifestyle/ Clubhouse programs, activities, and classes; collect payments from customers for events; perform administrative functions such as preparing letters, emails, flyers, and assisting the team to ensure collateral and marketing supplies are stocked.

They will also assist with the equipment and room set-up and takedown for various clubhouse activities, programs, clubs, classes, rentals and sport/fitness opportunities; maintain a clean environment by performing light janitorial duties as required or assigned to include sanitizing areas and light housekeeping and assist and participate in community events, grand openings and other special promotions as scheduled on and off site.

The ideal candidate must have a minimum of 6-months experience in a customer service environment with cash handling skills; excellent customer service skills, a positive outgoing personality, and the ability to work as a team player. They wll also have flexible hours and substitute in when necessary; the ability to communicate effectively both orally and in writing; and knowledge of Microsoft Office products.

Qualified applicants shall also be a High school graduate, GED or equivalent; have the ability to maintain CPR/defibrillator certification and be able to lift up to 50 pounds; be able to work evenings and weekends, and outdoors as necessary.

It is preferred that the applicant have a college education; have experience in working with people of all ages; and have experience working in hospitality or for a recreation center or country club.

Nestled at the gateway to the Front Range, the Sterling Ranch community offers spectacular views of the mountains and southern foothills and is adorned with authentic Colorado architecture dedicated to mindful, sustainable resources and forward-thinking technologies. This master planned, 12,000 home community features 30 miles of trails, prolific open space and access to two state and three regional parks.

If you are interested, please send your resume to Kari Munson at kmunson@ccmcnet.com.

 

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