Home Builders Association of Austin Names Candice Roy Lifestyle Director of the Year

Congratulations to Candice Roy, lifestyle director at Travisso in Leander, Texas, for being named the 2018 Lifestyle Director of the Year by the Home Builders Association of Austin. The HBA chapter hosted its annual MAX Awards ceremony this past weekend.

In addition to Candice’s recognition, Travisso also placed as a finalist for Best Design for a Community, Lifestyle Program and Master-Planned Community of the Year.

Bryson, also located in Leander, claimed top honors for Best Design for a Community and placed as a finalist for Lifestyle Program and Master-Planned Community of the Year.

The Lodge at Heritage at Vizcaya, located in Round Rock, earned honors as a finalist for Amenity of the Year.

“Congratulations to Candice, who is more than deserving of this recognition, and the teams at Travisso, Bryson and Heritage at Vizcaya, too,” said division president Andy Babbitt. “Being recognized by the Home Builders Association of Austin is a great achievement, and we appreciate having the opportunity to serve these and many other amazing communities in the Austin area.”

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WaterColor, Florida, Book Club Gives Back to Hurricane-Affected Students

Six months have passed since Hurricane Michael hit the panhandle of Florida. The violent storm impacted the Gulf Coast less than two weeks before WaterColor’s annual homeowner meeting. The Santa Rosa Beach community’s Board unanimously agreed to cut back on meeting expenses so the Association could make a donation toward relief efforts. 

Representing the community association, members of the WaterColor Book Club recently presented a check for $12,882 to the Bay County School System. The donation will assist with the purchase of classroom technology items and classroom rugs at Cedar Grove Elementary School. The donation will also help provide some fun for the students, who have been through so much, by funding a field trip to Shipwreck Island Water Park.

The Association’s donation is in addition to the $8,307 in donations already made by members of the WaterColor Book Club. Since November of last year, less than a month after the hurricane hit, the WaterColor Book Club has been working closely with Cedar Grove Elementary, which had taken in students from the heavily damaged Springfield Elementary, creating “Cedarfield” Elementary.

The WaterColor Book Club established the Adopt-a-Class program, which is chaired by homeowner Jamie Williamson. During the next six months, the book club visited the school monthly and supplied each second grader at Cedarfield (90 students in all) with school supplies, books and special gifts. Supplies were also provided to the teachers. Members visited classrooms to read, play games, create reading challenges and offer love and support to the children of the Title I school.

The book club selected second graders for a very specific reason. They wanted to make sure the students had all the extra help they could get at this important time in their education, regardless of time lost in school as a result of the hurricane.

“The idea was to focus on second graders because in the second grade students ‘learn to read.’ And, in the third grade, students ‘read to learn.’ Not being able to read at grade level at the third grade sets students back for their entire program of education. It sets them up to fail, or in the least, be a lower achiever than they would be if they had strong reading skills,” Williamson said. 

On behalf of the students and teachers, principal Sheila Wojnowski said the WaterColor community and its Book Club have gone above and beyond other donors to the school because they have not only provided much needed supplies but also their love and personal attention to the students.

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Province Community Manager Helps Resident Secure AACM Hope Grant

After receiving a late fee on her fourth-quarter 2018 assessments, a Province homeowner reached out to community manager Debbie Harper. Doctors recommended the 75-year-old undergo hip replacement surgery, forcing her to take time off from her job and leaving her with limited income.

For Debbie, such a call wasn’t completely unexpected.

“I looked at it as an opportunity,” she said. “When I talk to my homeowners, they always have a story to tell. And, being in an active-adult community, it usually has to do with someone close to them battling illness. I always try to find a way to help.”

In this particular instance, Debbie knew just how to handle the situation. Debbie serves on the Homeowners Outreach Program Enterprise (HOPE) Grant Committee of the Arizona Association of Community Managers. This committee reviews applications from homeowners living in community associations who are unable to pay their assessments for one of three specific reasons: treatment of a severe health problem, a death in the family resulting in financial loss, or financial hardship due to being called to full-time active duty for one or more years by the Arizona National Guard or other Reserve unit.

Debbie reached out to the resident to verify she met the grant’s other criteria: the owner must reside in the home, be in good standing with the association and be current on assessments for at least one year prior to the qualifying event. Upon verifying this information, Debbie set out to help, reaching out to the AACM committee for an application on behalf of her resident.

The committee pre-qualified the woman for a grant, and Debbie provided additional information on behalf of the community association. Debbie was absent from the meeting when the committee voted, but her request received approval for not only the fourth-quarter 2018 assessments but also the first quarter of 2019.

The HOPE Grant only covers assessments, not late fees or other fines that have been incurred. To assist even further, Debbie worked with the Province Board of Directors to waive the resident’s late fees.

“It’s heartwarming,” Debbie said of being able to support a resident in need. “It’s a win for everyone. The resident receives the help they need, the association receives its money and AACM is able to give back to a resident in need.”

Funding for HOPE Grants comes from AACM’s annual charity golf fundraiser. The amount of grants awarded each year varies, but Debbie said it has been between five and 12 each year she has served on the committee.

Learn more about the AACM HOPE Grant Program.

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CAI Nevada Recognizes CCMC Team Members with Awards

The Nevada chapter of the Community Associations Institute recently recognized the best of the best in community association management, and we’re proud to have three CCMC team members among this year’s award recipients.

Award recipients include:

  • Sharon Bolinger | Community Manager, Red Rock Country Club | 2018 Southern Nevada On-Site Manager of the Year and Golden Star Award
  • Julie Nagy | Community Manager, V at Lake Las Vegas | Association Management Specialist Manager of the Year
  • Garrett Roberts | Facilities Director | Providence | Ambassador of the Year

“Each of these team members represents CCMC and our commitment to exceeding expectations with Boards and residents in the communities we serve,” said Mountain Division president Tony Ledvina. “Seeing them recognized for their efforts brings a smile to my face. I’m proud to work alongside such dedicated and compassionate servant leaders.” 

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CCMC Earns Spot on Best Place to Work List and Celebrates our Top Ranking Arizona Communities

Publisher AZ Big Media recently released the results of the 2019 Ranking Arizona Survey, which recognizes the top Arizona businesses in a variety of categories. CCMC, for the very first time, ranked among Arizona’s Best Place to Work; while no less than 12 of the communities we serve were recognized as Arizona’s best Master-Planned Communities.

Vistancia in Peoria maintained its place atop the list of Master-Planned Communities (2,501 Homes or More), which it has held for several years. The announcement read, “Set among the stunning backdrop of mountain ranges with views of the natural Sonoran Desert, Vistancia offers some of the best in new home options and community living.”

All CCMC-served communities placing in this category’s top 10 include:

  • 1 | Vistancia | Peoria (client since 2004)
  • 2 | Morrison Ranch | Gilbert (client since 2004)
  • 3 | Estrella | Goodyear (client since 2000)
  • 4 | Power Ranch | Gilbert (client since 2000)
  • 5 | Grayhawk | Scottsdale (client since 1997)
  • 6 | Las Sendas | Mesa (client since 2018)

Unranked in 2018, Ironwood Crossing in Queen Creek claimed the top spot in the Master-Planned Communities (2,500 Homes or Fewer) category. “Lush landscape creates the perfect backdrop to bring a sense of community alive. Whether a new family or newly retired, Ironwood Crossing has something to offer everyone,” the announcement read.

All CCMC-served communities placing in this category’s top 10 include:

  • 1 | Ironwood Crossing | Queen Creek (client since 2016)
  • 3 | Terravita | Scottsdale (client since 2000)
  • 4 | Mountain Bridge | Mesa (client since 2013)
  • 6 | Fulton Ranch | Chandler (client since 2016)
  • 8 | Spectrum at Val Vista | Gilbert (client since 2003)
  • 9 | Desert Mountain | Scottsdale (client since 1985)

“We are extremely proud to see so many of the Arizona communities we serve included in this year’s Ranking Arizona Survey,” said Todd Davidson, COO and president of client fulfillment. “This accomplishment – 12 communities represented overall and the top spot in each Master-Planned Communities category – is truly remarkable and is a testament to the commitment of the teams in these communities to our purpose of bringing people together in the neighborhoods where they live and in the offices where we work. Thank you to everyone who voted for CCMC and these amazing communities in this year’s Ranking Arizona Survey; we appreciate your continued support.”

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CCMC Named Honorable Mention Recipient in Prestigious Employee Communications Awards

CCMC and The CONNECTION have been named an honorable mention recipient in the Best Newsletter and Most Improved Newsletter Design categories of Ragan Communications’ Employee Communications Awards.

Ragan’s Employee Communications Awards celebrate the teams, organizations and consultants who have redefined the field with their groundbreaking work. As an honorable mention recipient in the program, CCMC joins an elite group of past recipients, including Con Edison, AT&T, the Centers for Disease Control and Prevention, GoDaddy, Whirlpool Corporation, Humana, the Department of Veterans Affairs and MasterCard. This year’s winners included the Howard Hughes Corporation for Best Newsletter and Paycom for Most Improved Design.

“Out of many outstanding submissions, we found CCMC’s work to truly set a new standard of excellence for all practitioners. We congratulate them and look forward to seeing their future successes in this field,” said Justine Figueroa, senior marketing coordinator for awards programs at Ragan Communications.

“Last year, we reinvented The CONNECTION as a resource magazine and received tremendous response from our team members,” said Nicole Engelmann, CCMC vice president of corporate communications. “To be recognized in these awards alongside major national companies such as Dell, Nationwide Insurance and the Howard Hughes Corporate is a remarkable achievement for a first-time award entrant. Thank you to our team members across departments who have contributed to The CONNECTION and helped make this recognition possible.”

Read more about Ragan’s Employee Communications Awards.

About Ragan Communications

Ragan Communications operates two of the top news and information sites for the corporate communications and PR industries: Ragan.com and PRDaily.com. Together, these daily news sites attract more than 700,000 global visitors monthly. The Chicago-based company also covers the health care industry at HealthCareCommunication.com. Ragan is the leading provider of conferences and online training for PR, media relations and corporate communications professionals. The company also produces RaganTraining.com and PR Daily’s PR University, the industry’s leading video and online education portals.

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Katherine Erstad Presents at NAHB Conference in Las Vegas

Our lifestyle team members play an integral role in fulfilling our purpose of bringing people together in the neighborhoods where they live and in the offices where we work. Last week, one of our team members had the opportunity to take the national stage at the National Association of Home Builders’ International Builders Showcase conference in Las Vegas.

Katherine Erstad, lifestyle director at Anthem Ranch in Broomfield, Colorado, presented “Lifestyle Directors: Your Community’s Most Powerful Marketing Tool” alongside Mike Aguilar from Toll Brothers and Alana Cobb from Bailey Harris. The 75-minute session focused on lifestyle in the active adult segment and highlighted qualities of a great lifestyle director, trends in the 55-and-over market, must-have amenities for active-adult communities and the impact lifestyle directors have on sales and marketing.

“I learned so much from the entire process,” Katherine said. “We started planning our panel early last fall and had several meetings to make sure our presentation was polished and full of valuable information for the audience. Being a speaker at IBS was an incredible opportunity to share what I’ve learned at CCMC and Anthem Ranch. I also left invigorated and filled with new ideas from the others.”

We’re proud of Katherine for representing CCMC so well on the national stage and grateful to NAHB for including CCMC and one of our team members in this annual event.

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Airess Eatmon Wins Lifestyle Director of the Year Award

Congratulations to Airess Eatmon, lifestyle director at Windsong Ranch in Prosper, Texas, for claiming the title of Lifestyle Director of the Year at the Nationals, the annual award program presented by the National Sales and Marketing Council, a council of the National Association of Home Builders. Airess was selected from five Silver Award finalists to receive this top honor at The Nationals Gala in Las Vegas on Tuesday.

Airess’ biography in the gala program speaks to her commitment to CCMC’s vision, mission, purpose and commitment to lifestyle programming. “Creating memorable experiences, building the connections between neighbors and helping residents realize there is nowhere else they want to live, that is what it means to be the lifestyle director at Windsong Ranch,” it reads.

Airess joined CCMC in 2015 as lifestyle associate at Windsong Ranch; she was promoted to lifestyle director in November 2017. Her path to being a lifestyle director, however, may be different than most. As an educator for more than nine years, she served as the co-chair for school-sponsored events and an event committee member for local charities, such as Make-A-Wish.

She always had a desire to work in events, but it wasn’t until she moved into a neighborhood with lifestyle programming that her career goals and dreams changed. She learned firsthand how invaluable a lifestyle director can be in a homeowner’s life and made becoming a lifestyle director her career goal.

“We’re extremely proud of Airess for this much-deserved recognition,” said Central Division president Andy Babbitt. “Watching her live her dream and serve the residents of Windsong Ranch has been a pleasure. Her dedication to creating memorable experiences and building connections between residents is a testament to CCMC’s vision, mission and purpose and reinforces the value a strong lifestyle program adds to a community.”

In addition to Airess’ Gold Award win, Windsong Ranch also received Silver Awards for Best Lifestyle Annual Program and Master-Planned Community of the Year.

Several CCMC Team Members Earn Awards from CAI San Antonio

As America prepares to celebrate the best in movies and music with awards ceremonies this month, the San Antonio chapter of the Community Associations Institute recognized top achievements in community association management at its awards gala this past weekend. We’re proud to announce several CCMC team members were among those recognized.

Award recipients include:

  • Elizabeth Beers | Portfolio Manager, Central Division | President’s Award
  • Cassie Merrill | Community Manager, Cibolo Canyons | President’s Award
  • Neil Bresnahan | Community Manager, Hill Country Retreat | Dee McGee Manager of the Year Award
  • Candace Sparks | Community Manager, Valley Ranch San Antonio | Rising Star Manager Award
  • Brenda Tate | Community Manager, Stillwater Ranch | On-site Manager of the Year Award

Additionally, Neil accepted the Mega Community of the Year Award on behalf of Hill Country Retreat.

“Seeing five of our community managers recognized for their outstanding achievements and contributions to not only CCMC, but our industry as a whole, made for a special night,” said Central Division president Andy Babbitt. “Each of these managers have proven themselves leaders of both their communities and their teams. They’ve all earned this recognition, and I’m proud to serve alongside each of them in our efforts to build community by bringing people together in the neighborhoods where they live and in the offices where we work.”

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CCMC Serves Seven of the Nation’s Top-Selling Master-Planned Communities of 2018

Two leading real estate organizations have released their annual lists of the Top-Selling Master-Planned Communities, and we’re proud to serve seven of the featured communities.

The lists were compiled by RCLCO and John Burns Real Estate Consulting.

“When homebuyers choose to live in a particular neighborhood, they’re endorsing that community and taking pride in their new home,” said CEO D. J. Cole. “We’re excited for all those who have moved into the communities we serve to become involved and connect with their neighbors. As they settle in, we know they’ll find out what makes these neighborhoods, in particular, feel like home.” 

RCLCO’s 2018 list includes:

  • Inspirada | Las Vegas, NV (No. 9 | No. 8 in 2017)
  • Daybreak | South Jordan, UT (No. 12 | No. 19 in 2017)
  • Estrella | Goodyear, AZ (No. 17 | No. 30 in 2017)
  • Cadence | Las Vegas, NV (No. 20 | No. 22 in 2017)
  • Vistancia | Peoria, AZ (No. 26 | No. 20 in 2017)
  • Viridian | Arlington, TX (No. 37 | Not ranked in 2017)

John Burns’ 2018 list includes:

  • Inspirada | Las Vegas, NV (No. 9 | No. 8 in 2017)
  • Daybreak | South Jordan, UT (No. 13 | No. 20 in 2017)
  • Estrella | Goodyear, AZ (No. 17 | No. 30 in 2017)
  • Cadence | Las Vegas, NV (No. 19 | No. 23 in 2017)
  • Vistancia | Peoria, AZ (No. 27 | No. 21 in 2017)
  • Viridian | Arlington, TX (No. 42 | Not ranked in 2017)
  • Alamo Ranch | San Antonio, TX (No. 48 | No. 31 in 2017)

“Congratulations to the developers, homebuilders and team members in these communities,” D. J. said. “We’re proud of the great partnerships that have resulted in a true sense of community and a feeling of belonging in each of these top-selling neighborhoods.”

Read more about the RCLCO rankings.

Read more about the John Burns rankings.

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