Job: Front Desk Member Services Associate

Title Front Desk Member Services Associate
Categories Colorado
Location Thornton, CO
Job Information

CCMC currently has a full time Front Desk Member Services Associate position available at Heritage Todd Creek in Thornton, CO!

The Front Desk Member Services Associate will be responsible for entry desk operations including membership registration, cash handling for lifestyle and fitness offerings, information dissemination and assisting patrons by phone and in person. They will greet members, guests and vendors at the service area and assist with membership matters.

The Front Desk Member Services Associate will also assist with registration for programs, activities, and classes, will collect payments from customers for such events, will register transactions on computer and issue receipts, and will perform cashier responsibilities. They will also answer customer questions regarding hours, facility information, services and programs. This is full time position will primarily work the closing shift of 1PM – 9:30PM, Monday through Friday. May be asked to cover additional shifts as needed.

Responsibilities also include logging and distributing activity equipment and keys; administering membership programs including issuance of activity cards, guest passes and maintenance of owner contact information in accordance with board-approved policies; assist with equipment and room set-up and takedown for various events and activities; maintaining a clean environment by performing light janitorial duties; enforcing board-approved rules; reporting accidents, unsafe conditions or problems to the appropriate personnel and other duties as assigned.

The ideal candidate will have a minimum of six months experience in customer service with basic cash handling skills. Qualified applicants must display the following: excellent customer service skills, a positive, outgoing personality, the ability to work as a team player, and substitute when necessary. Must have the ability to communicate effectively both orally and in writing and have knowledge of Microsoft Office products. Must be able to work a flexible schedule.

Heritage Todd Creek is an active adult community with a resort lifestyle. Enjoy a delightful mix of social, leisure and recreational activities at this active adult Community located in the north suburbs of Denver. The various amenities include golf, indoor and outdoor salt water swimming pools, tennis, fitness center and library. Residents can take part in a plethora of activities offered including jazzercise, water aerobics, line dancing, bridge, poker, karaoke, bingo, book clubs and more. The Community offers a 33,000 square-foot award winning clubhouse designed especially for active adults.

All prospective employees must pass a pre-employment drug screen and background check.

If you are interested, please email your resume to Cheryl Canto at


Apply Now