Job: Customer Solutions Representative

Title Customer Solutions Representative
Categories Central Florida, Florida
Location Celebration, FL
Job Information

CCMC currently has a full-time Customer Solutions Representative position at Celebration in Celebration, FL

We are looking for a service oriented customer solutions representative to provide customer support and offer solutions to residents, vendors and internal staff members in a fast-paced, goal-oriented, business casual environment. Duties will include providing answers to questions regarding accounts, departments or town events/businesses, processing photos and renewals, providing ARC applications, processing open house applications, preparing information packets, daily reporting of bookings as well as processing checks. Additionally, this position is responsible for data entry from various forms and managing Celebration Store purchases and inventory. Additional duties as assigned by the manager. Will have to work an occasional/rotating weekend shift.

Qualified applicants will display the following: strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills with a strong desire to meet goals; flexible with project changes and working “outside the box”, good character and integrity, patience, time management, ability to work independently or with a group; and ability to meet a high standard of customer service.

The ideal candidate will have 2 years professional administrative experience, excellent computer skills, preferably with Microsoft Office, and will be flexible with project changes and be able to think outside the box.

Located 5-miles from Walt Disney World, Celebration is a town unto itself. In addition to several residential villages, Celebration also offers a vibrant downtown, schools, health care, public services, places of worship, a town hall, and an extensive Parks & Recreation department. Pedestrian trains and electric carts are popular means of transportation. Celebration, one of the most ambitious projects in the history of The Walt Disney Company, is arguably the most successful planned community in America. Winner of numerous awards and the model for hundreds of neighborhoods across the continent, the town is the product of some of the most talented innovators and architects in this country and abroad.

If you are interested, email Rachel Benash at rbenash@celebrationtownhall.com.

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