Job: Community Ambassador

Title Community Ambassador
Categories Florida, North Florida
Location St. Augustine, FL
Job Information

CCMC currently has a full-time Community Ambassador position available at Shearwater in St. Augustine, FL!

Under direction of the Community Director, The Community Ambassador is responsible for entry desk operations including providing community overview of the Freehold Vital Communities™, membership registration, cash handling for lifestyle programs and café, community information dissemination and assisting guests by phone and in person. The Community Ambassador will also assist guests with purchasing items from the onsite café and assist the Lifestyle Coordinator with the promotion and execution of a comprehensive lifestyle calendar.

Daily responsibilities will include: greeting members and guests as they enter and answering any questions they may have, routinely touring the facility while interacting with homeowners and prospective buyers, following a checklist to ensure the facility is properly opened and closed each day, as well as providing administrative support to the Marketing Director as needed. Additionally, the Community Ambassador will engage in networking events within the area to promote Shearwater as well as assist the Lifestyle Coordinator with lifestyle programs, events and promotion as assigned and assisting with facility set-up and takedown for various events.

The ideal candidate will have a minimum of 2 years’ experience in a customer service focused environment, excellent project management skills and the ability to multi-task in a fast-paced, deadline-driven environment. Must have the ability to establish and maintain strong working relationships with staff, residents, prospective buyers, volunteers, and vendors as well as strong conflict resolution skills. Additionally, must have a High School Diploma or equivalent, strong interpersonal skills, excellent verbal and written communication skills as well as the ability to develop, design, and implement programs on a computer using Microsoft Office and others as assigned. Must have the ability to work weekends, nights and holidays.

Located in St. John’s County between Jacksonville and St. Augustine, Shearwater offers the scenic beauty of the Trout Creek preserve, plus an impressive collection of amenities and activities that have been thoughtfully designed for healthy living. At the heart of this neighborhood will be the resort-style Kayak Club and Fitness Lodge. The community will eventually include 2,600 homes connected by trails and parks.

If you are interested, email Jill Flores at

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