We are looking for a service oriented customer solutions representative to provide customer support and offer solutions to residents, vendors and internal staff members in a fast-paced, goal-oriented, business casual environment. Duties will include providing answers to questions regarding accounts, departments or town events/businesses, facility booking to include processing deposits and requests for deposit refunds, processing photos and renewals, providing ARC applications, processing work orders and open house applications, preparing information packets, daily reporting of bookings as well as processing checks. Additionally, this position is responsible for creating welcome packets for new owners, mailing all correspondence, and creating daily signage for entrances with a recap of programs. Additional duties as assigned by the manager. Will have to work an occasional/rotating weekend shift.
Qualified applicants will display the following: strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills with a strong desire to meet goals; flexible with project changes and working “outside the box”, good character and integrity, patience, time management, ability to work independently or with a group; and ability to meet a high standard of customer service.
The ideal candidate will have 2 years professional administrative experience, excellent computer skills, preferably with Microsoft Office, and will be flexible with project changes and be able to think outside the box.
Located 5-miles from Walt Disney World, Celebration is a town unto itself. In addition to several residential villages, Celebration also offers a vibrant downtown, schools, health care, public services, places of worship, a town hall, and an extensive Parks & Recreation department. Pedestrian trains and electric carts are popular means of transportation. Celebration, one of the most ambitious projects in the history of The Walt Disney Company, is arguably the most successful planned community in America. Winner of numerous awards and the model for hundreds of neighborhoods across the continent, the town is the product of some of the most talented innovators and architects in this country and abroad.
Interested candidates, please email your resume to Rachel Benash at firstname.lastname@example.org