Austin, TX

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Austin, TX, San Antonio, TX
Title Part-Time Member Services Associate
Categories Austin, TX
Location Leander, TX
Job Information

CCMC currently has a part-time Member Services Associate position at Travisso in Leander, TX.

 

The Member Services Associate is responsible for providing a professional and welcoming experience to all members entering the facility as well as assisting with room rentals, membership registrations, handling cash transactions, sharing community information and performing administrative duties, as assigned.  Responsibilities will include enabling vendor and resident access to the facilities, delivering homeowner packages, administering membership programs including membership directory forms, and owner contact information.  Additionally, will enforce board-approved rules for use of the Community Center and register residents for special events and classes, as well as assisting with events and activities, including set up and break down of events.  Must report any accidents, unsafe conditions or problems to the appropriate staff member and will assist with private facility rentals, ensuring that all necessary arrangements for payment, set up and take down have been made.

 

The ideal candidate will have 6 months experience in a customer service environment with basic cash handling skills, a positive outgoing personality, and the ability to work as a team player. Excellent computer skills, preferably with Microsoft Office, and will be flexible with project changes and the ability to think outside the box are crucial.  The qualified candidate will be outgoing with a professional personality and have strong customer service skills. Must have strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills; ability to work independently or with a group; and the ability to meet a high standard of customer service. Must be flexible with hours which may include nights, weekends and holidays.  Experience working for a community association, country club or recreation center is a plus.

 

Hours will vary depending on needs and activities within the community.  Flexibility is a must. Work is conducted primarily in an indoor environment.  Employee may be required to repetitively lift and move up to 35 lbs.  All potential employees must pass a pre-employment drug screen and background check.

 

Situated in the Austin suburb of Leander, Travisso includes beautiful parks, trails and gathering areas where neighbors can come together.  The nine-acre amenity complex offers impressive views of Western Travis County and features designed to meet a diversity of needs and desires.  These include a dedicated fitness center, a resort-style pool with interactive children’s splash pad, a luxurious surrounding deck with a covered pavilion and fire pit, a playground, play fields, tennis courts, plus indoor space for private parties and community events.  This 2100-acre project currently has 350 homes and will ultimately grow to 3,000.

 

If you are interested, please email your resume to Dawn Spencer at dspencer@ccmcnet.com.

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Title Vice President
Categories Austin, TX
Location Austin/San Antonio, TX
Job Information

CCMC currently has a full time Vice President position for the Central Division in the Austin/ San Antonio market.

 

This position will be mentored by the Division President and other Vice Presidents and is part of the Executive Team.  The work involves training and mentoring staff associated with assigned accounts; establishing solid client relationships; and the daily coaching and training of Community Managers on utilizing the art of community management that differentiates CCMC.

 

While working under the guidance of the Division President, this position will: oversee manager and community work product through regular review of monthly financials, board packages and priority action lists; periodically review contract specifications, tickler reports, violation reports and annually review proposed community budgets and insurance specifications; participate in, and have visibility at, industry related events (CAI, ULI, State organizations etc.); serve on boards and committees; write articles and teach educational classes; attend Board and Annual meetings as needed to ensure high visibility with clients; develop topics and offer periodic Board training seminars; supervise community transitions pursuant to the CCMC checklist; and understand the laws and processes involved in community management and effectively transfer that knowledge to others.

 

Additional responsibilities include: instructing managers on CCMC operations and processes, company vision, philosophy, culture and policy; evaluating personnel to ensure uniformity of vision and approach; deploying corporate initiatives and ensuring that personnel are implementing initiatives within established timelines; professional self-development by conducting training for, and speaking at, industry-related events; managing office operations as needed and filling in for executive team members as needed; assisting the executive team with marketing efforts, identifying potential clients and channeling information on market trends; participating in presentations, attending appropriate meetings; providing research and reports and other duties as assigned.

 

Our ideal candidate will be able to communicate effectively both orally and in writing; demonstrate good judgment and maturity; establish, nurture and maintain effective working relationships with clients, staff, and vendors; troubleshoot and problem solve in an innovative manner; possess excellent listening skills; demonstrate sound understanding of financial processes and statements, including collection processes; demonstrate sound understanding of all CCMC policies, procedures, culture and philosophy; maintain industry-related designations; demonstrate superior customer service skills and the ability to train others; possess a positive attitude and ability to navigate change quickly and efficiently; demonstrate a comfort level with public speaking and thinking on feet; and demonstrate strong leadership and motivational skills.

 

Candidates must be able to work longer than an eight-hour day or a forty-hour week, must be comfortable in a multitasking environment, and be able to travel.

 

Qualified candidates must possess strong computer and business skills with experience using Microsoft Office and database software; must have a minimum of five years’ experience in a community management leadership role; have working experience of community associations in either large-scale master-planned communities or condominiums (both preferred); and have appropriate State license or designation.  CAI PCAM designation, a college degree and CCMC tenure of at least two years preferred.

 

If you are interested in this position, please first notify your supervisor, and then email Ted at tesmith@ccmcnet.com. If you know of a qualified candidate who is interested, please have them email their resume to Ted and note that you referred them to CCMC.

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Title Maintenance Director
Categories Austin, TX
Location Leander, TX
Job Information

CCMC currently has a full-time Maintenance Director position at Travisso in Leander, TX.

 

The Maintenance Director will oversee building and grounds maintenance of the property including, but not limited to: community amenities, common grounds and easements, streets, signage, perimeter wall, the fitness center, and pool facilities and trails.

Responsibilities include inspecting facility and properties routinely, but not less than monthly and providing monthly report documenting inspection results to Community Manager; establishing and implementing a preventative maintenance schedule and maintaining records of planned service; directing the work of contractors in maintaining the property; preparing bid specifications and making recommendations for the award of contracts; completing repair work orders in a timely manner using contractors as appropriate, as well as ordering equipment, parts and supplies, and maintaining adequate stock of frequently-used items.

The Maintenance Director will also maintain updated facility records including warranty information, furniture, fixture and equipment lists for health department inquiries, personal property tax and reserve study purposes, building/landscaping plans, etc.; ensure that all grounds and facilities are well-kept and consistently provide a clean, safe, and welcoming environment for residents; coordinate efforts with the Lifestyle Program to fulfill rental and event service requirements; participate in the development of the operating and capital budgets and provide data for the annual reserve study; develop and maintain Standard Operation Procedures, Maintenance Manuals, and Material Safety Data Sheets, and operate within OSHA (Occupational Safety and health Act) standards and company safety policies; and will provide initial response to calls for service from staff, assess maintenance needs, and take corrective action or route work orders to the appropriate contractor or staff member and will respond to after-hours emergencies.

The successful candidate should be capable and willing to perform the following operational functions: Light Cleaning(sweep, mop, clean mirrors, clean/disinfect commodes and urinals, replenish consumables, etc.), Event, Program, and Rental Set-up (move and set-up chair, tables, trash receptacles, operate AV equipment, remove event trash, etc), and general Building and Grounds Maintenance Duties (repair plumbing, electrical units, HVAC systems, snow  removal, concrete, masonry, roofing, fencing, doors, windows, and other property and equipment).

The Maintenance Director must have the ability to communicate effectively both orally and in writing; present a professional demeanor which is pleasant and polite while working with both staff, residents, and the public; be able to establish and maintain good working relationships with Board, staff, residents, volunteers, and contractors; have extensive knowledge of building and grounds maintenance; and have a good working knowledge of operating policies and procedures and be able to communicate these effectively to staff and residents.

Candidates should have strong supervisory skills to manage the contract employees, as well as vendors; have strong computer skills, working knowledge of community building maintenance, landscape maintenance, and pool operations including water chemistry and balance, technical specifications, general operating practices.  The ideal candidate will have experience in creating maintenance related RFP’s and Contracts.

As work is conducted both indoors and outdoors, candidates must be able to work outdoors in various weather conditions, and to walk long distances to perform physical inspections.  Must be able to repetitively lift and carry up to 50 lbs. and perform other physical labor.  Evening and weekend work may be required.

Must have at least two years’ experience in facility and grounds maintenance; computer skills with Windows; the ability to communicate effectively both orally and in writing and must possess valid driver’s license. Establishing and maintaining good working relationships with the client, staff team members, residents, volunteers and contractors will contribute to the success of this position.

Preferred qualifications include skills in carpentry, HVAC, electric, plumbing and other building trades; skills in landscaping, irrigation and grounds maintenance; and experience working for a community association, country club, or municipality in a similar position.

 

If you are interested, please email your resume to Dawn Spencer at dspencer@ccmcnet.com.

 

 

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Title Portfolio Manager
Categories Austin, TX, San Antonio, TX
Location San Antonio, TX
Job Information

CCMC currently has a full time Portfolio Manager position for our Austin and San Antonio, TX markets!    

 

Under the direction of developer Board of Directors, the Community Manager is responsible for the daily business operations and management direction of a portfolio of  up to 5 Community Associations in Austin and San Antonio.  Candidates must know how to interpret governing documents, any applicable state law and multiple contracts.  The position requires the ability to multi-task on a variety of levels with the utmost of focus, organization, and professionalism.

 

The Community Manager serves as an integral part of the leadership of the community, acting as advisor to the Board and volunteer committees regarding policies and procedures, creating a variety of social opportunities to promote and maintain a true sense of community, and performing various other duties as assigned.  The Community Manager must be highly responsive to the needs of community residents.

 

The ideal candidate will have: CMCA and 2 years of related experience.  Must have superior leadership skills, excellent communication skills, a strong operational background, financial/budgetary experience and operates via a collaborative approach to community management.  Experience overseeing lifestyle, amenity centers, landscape, and common area maintenance is required.

 

All prospective employees must pass a pre-employment drug screen and background check.

 

If you are interested please email Jessica Hudson at jhudson@ccmcnet.com.

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Title Lifestyle Director
Categories Austin, TX
Location Leander, TX
Job Information

CCMC currently has a full-time Lifestyle Director position at Bryson in Leander, TX.   

Our ideal candidate is an individual with strong communication and partnership-building skills capable of developing a social calendar with a wide range of activities to embrace flexible living for a new master-planned community in Leander, TX.  The Lifestyle Director will be responsible for creating, planning, promoting and executing an annual calendar of activities, classes, trips, educational programs and special events for families, children, teens and adults; building partnerships with local businesses and organizations; soliciting sponsorships for community events; recruiting and organizing resident volunteers; managing an annual activities budget; and serving as a local resource for homeowners.

 

The position of Lifestyle Director is not an 8 – 5, Monday – Friday desk job, therefore qualified candidates must be able to work full-time hours that are flexible and will include nights, weekends and holidays.  As the preparation and implementation of activities will take place outdoors, candidates must also be able to work outdoors in various weather conditions, stand for extended periods of time, and may be required to repetitively lift and move up to 25 lbs.

 

Qualified candidates must be self-motivated and able to work effectively with a declarant board of directors and a committee of homeowners.  Qualified candidates will have at least 6 years of professional event planning experience and 2 years of professional experience with website administration, newsletter production and social media campaigns.  Facility start-up experience and professional experience with large scale events are preferred.

 

Connect to the excitement of Austin or reconnect to the calm of Mother Nature. At Bryson, you will experience a rural way of life while remaining plugged into the modern world. Live fast. Live slow. A lush landscape will conceal a multitude of intimate gathering spaces, perfect for food fests and music events. Whether strolling the trails or hopping the light rail, Bryson will be designed for flexible living. For more information about our real estate in Leander, contact the team today. Developed by Crescent Communities’ enduring commitment to build community and better people’s lives.

 

If you are interested in this position please email Jessica Hudson at jhudson@ccmcnet.com.

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