Austin, TX

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Austin, TX
Title Part-Time Member Services Associate
Categories Austin, TX
Location Leander, TX
Job Information

CCMC currently has a part-time Member Services Associate position at Travisso in Leander, TX.


The Member Services Associate is responsible for providing a professional and welcoming experience to all members entering the facility as well as assisting with room rentals, membership registrations, handling cash transactions, sharing community information and performing administrative duties, as assigned.  Responsibilities will include enabling vendor and resident access to the facilities, delivering homeowner packages, administering membership programs including membership directory forms, and owner contact information.  Additionally, will enforce board-approved rules for use of the Community Center and register residents for special events and classes, as well as assisting with events and activities, including set up and break down of events.  Must report any accidents, unsafe conditions or problems to the appropriate staff member and will assist with private facility rentals, ensuring that all necessary arrangements for payment, set up and take down have been made.


The ideal candidate will have 6 months experience in a customer service environment with basic cash handling skills, a positive outgoing personality, and the ability to work as a team player. Excellent computer skills, preferably with Microsoft Office, and will be flexible with project changes and the ability to think outside the box are crucial.  The qualified candidate will be outgoing with a professional personality and have strong customer service skills. Must have strong attention to detail; ability to problem solve; ability to maintain confidential information; strong written and verbal communication skills; ability to work independently or with a group; and the ability to meet a high standard of customer service. Must be flexible with hours which may include nights, weekends and holidays.  Experience working for a community association, country club or recreation center is a plus.


Hours will vary depending on needs and activities within the community.  Flexibility is a must. Work is conducted primarily in an indoor environment.  Employee may be required to repetitively lift and move up to 35 lbs.  All potential employees must pass a pre-employment drug screen and background check.


Situated in the Austin suburb of Leander, Travisso includes beautiful parks, trails and gathering areas where neighbors can come together.  The nine-acre amenity complex offers impressive views of Western Travis County and features designed to meet a diversity of needs and desires.  These include a dedicated fitness center, a resort-style pool with interactive children’s splash pad, a luxurious surrounding deck with a covered pavilion and fire pit, a playground, play fields, tennis courts, plus indoor space for private parties and community events.  This 2100-acre project currently has 350 homes and will ultimately grow to 3,000.


If you are interested, please email your resume to Dawn Spencer at

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