Job: Administrative Coordinator

Title Administrative Coordinator
Categories Colorado
Location Highlands Ranch, CO
Job Information

CCMC currently has a full-time Administrative Coordinator position at Backcountry in Highlands Ranch, CO!


The Administrative Coordinator is responsible for the administration of Backcountry Association. They ensure that all BackCountry residents, prospective buyers, and guests are welcomed to the Sundial House, and will assist them accordingly. They also operate the computer systems at the front desk, including all peripheral hardware and relevant software, assist Members in the sale and assignment of transponders, gate codes, and phone numbers, and monitor Sundial House, pool, and parking lot cameras.


This position will be the first point of contact for the management team in regards to record-keeping, vendor setup and management, bank card reconciliation, cash receipts, and reimbursements; will provide orientations to Members upon closing and collect and input Member information into community population software and Member files in addition to printing access cards for the Sundial House and pool facilities. Other tasks include setting up for, monitoring, and cleaning up after Member rentals and events, enforcing Association and facility rules, answering or redirecting Member inquiries to the Management Team or Gatehouse Attendant; monitoring Sundial House, pool, and parking lot cameras and reporting any suspicious or otherwise unusual activity.


In addition, this position will support Association functions, including attending meetings and events; processing notices, coordinating meetings, agendas, and minutes; responding to, investigating and helping to resolve resident requests and complaints in a timely manner; providing confidential administrative support to the Community Manager; collecting delinquent assessments, fines, and fees; drafting and proofreading correspondence; and monitoring in/out boxes and mail correspondence. Other duties will include data entry and processing deed violation notices and letters; assisting with reviewing, processing, and coding weekly payables; assisting the Community Manager with Board meetings, Annual Meetings, Annual Elections and other Board functions; and creating and maintaining community and team calendars.


The ideal candidate must have the following: a minimum of at least two years in an administrative role, or customer-facing service position; a customer-focused positive attitude; High School diploma; the ability to communicate effectively both orally and in writing; and a valid driver’s license and current vehicle liability insurance. In addition, they will also have the ability to expertly operate computers, peripherals, and software, cameras and camera operation software; have experience and be able to use Microsoft Outlook email and Microsoft Windows operating system; be able to work alone for extended periods of time; communicate effectively with Front Desk Associates and members of the management team across shifts; be able to respond calmly to emergencies or fast-paced situations; and remain positive and cheerful when communicating with BackCountry residents, prospective buyers, and guests.   It is preferred that the applicant have working knowledge of community associations.


Before applying to this role, please take into consideration the following environmental and physical requirements:  

Work is conducted at the Sundial House facilities and grounds and the Administrative Coordinator may be required to leave the Sundial House and go outdoors assist residents, prospective buyers, and guests; and work indoors and outdoors in the dark (before sunrise and after sunset). In addition, the employee is required to walk and stand for extended periods of time; talk, watch, and listen; and may occasionally be required to lift or push up to 40 pounds.


Backcountry is a Shea Homes community located within the Highlands Ranch master-planned development in the southwest suburbs of Denver, CO. Backcountry is a high-end, gated community that will encompass 1,300 homes and include over 700 acres of private open space, the Discovery Center and the Sundial House community center with pool and other neighborhood amenities. The community backs up to the Backcountry Wilderness area and has views of the Rockies, downtown Denver and the Great Plains. This is a special place.


If you are interested, please submit your resume to Ben Smith at

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